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Make Managed AI Your Next Managed Service

Your clients already trust you with their technology. Help them put AI to work across it.

AI is quickly becoming part of every business technology conversation.
But deploying it effectively takes more than buying licenses.
It requires connecting systems, understanding workflows, managing access to information, helping teams adopt new ways of working, and continually identifying where AI can create value.
That is exactly the kind of challenge businesses already rely on MSPs to solve.
PlatypusOS gives you a foundation for turning AI implementation into an ongoing managed service — whether you want to build the delivery capability internally or have our team handle implementation under your brand.

From managed technology to managed AI

You already manage the technology environment your clients depend on.

  • Cloud infrastructure.

  • Security.

  • Applications.

  • Devices.

  • Communications.

  • Support.

AI is becoming another layer of that environment.

But unlike traditional infrastructure, its value comes from understanding what people are trying to accomplish and helping them execute it.

That creates a natural opportunity for MSPs to expand from managing technology to improving the work happening across it.

Two Ways to Launch Managed AI

You don’t need a dedicated AI implementation team before you begin offering AI services - Choose the delivery model that fits your business.

Option 1: You Implement

We train your team to implement and manage PlatypusOS.

Your engineers and consultants already understand your clients’ systems and technology environments.

PlatypusOS gives them the tools and methodology to begin implementing AI across those environments as well.

We train your team on discovery, workflow design, implementation, integrations, deployment, and ongoing management.

Your team delivers. We help make them successful.

Partner enablement includes:

  • Technical implementation training

  • AI opportunity assessment methodology

  • Workflow design

  • Integration training

  • Deployment best practices

  • Support and troubleshooting

  • Ongoing product education

  • Escalation support for complex implementations

You retain control of delivery while building a new long-term technical capability inside your organization.

Option 2: We Implement for You

Your MSP sells and manages the service. PlatypusOS handles implementation.

You own the customer.

You own the relationship.

You own the managed-service offering.

Our implementation team operates behind your brand.

We can handle the technical work from discovery through deployment while your client experiences the solution as part of your service portfolio.

Your customer. Your managed service. Your brand. Our implementation team.

This allows you to begin selling managed AI without waiting to recruit, hire, and train a dedicated AI team.

We support:

  • Workflow discovery

  • Technical scoping

  • Solution design

  • Integrations

  • Implementation

  • Deployment

  • Testing

  • Optimization

  • Escalated technical support

As your managed AI practice grows, you can continue using our team or gradually move more implementation into your own organization.

Start where the value is easiest to see

AI services enables you to become more entrenched in your clients businesses - delivering high margin service offerings, and retention upside.

Sales

Automate account research, meeting preparation, CRM administration, follow-ups, quoting workflows, and pipeline updates.

Customer Service

Improve ticket preparation, knowledge retrieval, routing, response workflows, and escalation.

Operations

Automate coordination, documentation, reporting, data movement, and repetitive administrative processes.

Finance & Administration

Streamline information collection, document workflows, reporting preparation, approvals, and internal requests.

Leadership

Improve reporting, meeting preparation, information retrieval, and decision support.

Start with one workflow.

Prove the result, then expand across the account.

Recurring Revenue

Through on-going maintenance retainers and revenue share on token usage.

Build the practice at your own pace

You don’t have to make a large upfront investment to enter managed AI.

Ready to build the capability internally?
We’ll train and support your team.

Want to start selling before your team is ready?
We’ll implement under your brand.

Want a hybrid model?
Use your team for the implementations they can handle and ours for the ones that require additional expertise.

Start selling AI services now, build your internal capability over time, keep the client relationship throughout.

Become the partner your clients already trust for AI.